3. All Inclusive.
It All Begins with a Call.
Fast Delivery - Equipment When You Need It: When it comes to safety, you don’t have much time to spare. With our fast delivery, you don’t need to wait long to get critical equipment in your hands.
ICI Technicians: Once your equipment is received, we will call to scheduling a time to go over many items. ICI recommends that the thermographic screening system be set up in accordance with the guidelines outlined in ISO/TR 13154:2017 Medical electrical equipment - Deployment, implementation and operational guidelines for identifying febrile humans using a screening thermograph. Almost 20 items are factored in when considering the design of your facility protocol. We are here to help set up and implement your program goals and how to properly use your system.
ICI's Education and Training: Initially, we will educate you on our various systems and the necessity of purchasing a quality infrared temperature screening system. Once you decide to purchase the top of the line equipment used for elevated body temperature scanning, you will then receive in-depth training on your new equipment and Skin Temperature Monitor (STM) Software for analysis and report building.. Our team of educated ICI certified trainers are here to help. We also offer training for anyone wishing to further his or her knowledge in the field of Thermal Imaging. We have trained over 1000 thermographers to date. You are in great hands with ICI.
Our Customer Service Team at ICI: As with any major purchase, we all want to know that the money we have just invested into a service or product, comes with business reliability, truth and a feeling of security. Our customer service team can be reached online 24/7. We have in-house technical support can be reached 24/7. BENEFIT: Purchasing through your local representative from Infrared Imaging Solutions will ensure that you have a local representative for immediate attention.